Agenda
Look forward to exciting live talks, real success stories from our customers, fascinating product innovations and plenty of networking opportunities. The full agenda will be announced soon — stay tuned!
Strengthen your competitive edge
Discover how AI-powered document management creates faster, more positive, and cost-effective experiences for customers and employees alike.
Unlock innovation at scale
See how Intelligent Content Automation drives growth without compromising efficiency or compliance.
Supercharge collaboration
See how AI fuels knowledge flow and turns scattered teams into powerfully connected ones.
9:30 - 10:25
Check-in & welcome
10:30
Opening keynote
Dr. John Bates, CEO, SER
Main Stage - Ballroom

11:20
How our product strategy brings Smart Content to life
Douglas Cardoso, VP of Products, SER
Main Stage - Ballroom

12:00 - 13:30
Lunch & networking
13:30 - 14:00
Turning success into a true vision: Our transformation starts now!
Main Stage - Ballroom
- Listen to a testimony covering 2+ decades of using SER and Doxis
- See how DB Systel built a 60-person team to manage Doxis across all of Deutsche Bahn
- Get strategic insights and a glimpse into DB’s long-term plans with Doxis

Transforming an accounting department into a digital service provider
Lukas Schütt, KJSH

Tree Room
- See how KJSH used Doxis to turn accounting into a driver of digital transformation
- Get detailed insights into use cases like facility management, HR for 4,000 employees, and expense receipts
- Discover how KJSH creates labor contracts and e-files for new hires in only 3 minutes with Doxis
Unified and universal workspace for smarter eGovernment

Green Room
- Learn why the City of Dortmund chose a unified electronic record template over separate department solutions
- Discover the benefits of a universal approach for 6,000 employees
- See how this improves services for citizens and businesses while supporting sustainable growth
14:05 - 14:35
Doxis spotlight: One unified application, one harmonized process
Anne Maitre & Emmanuelle Neumann, Alten
Main Stage - Ballroom
- See how Alten uses Doxis to manage consultancy and service projects
- Discover the power of centralized documentation and seamless digital management
- Learn how secure, auditable content sharing with customers matters
- Uncover the key benefits of Alten’s Doxis solution
Medical Content & Processes - connecting Doxis with Swiss HealthCare infrastructure
Antoine Fournier, Zurich Insurance Group

Tree Room
TBD
Contract creation at lightspeed – From the first draft to final signature
Herbert Förschner
Green Room
- See how adesso reduced contract creation effort by 80%
- Watch a live demo of Layout Factory creating modular, adaptive templates for Doxis
- Learn how incorporating digital signatures supercharges your processes
14:35 - 15:15
Industry networking & coffee break
Exchange ideas with industry peers facing similar challenges. Make valuable connections, share best practices, and learn from each other.
Banking, Finance & Insurance Education & Government Manufacturing Transportation & Logistics Healthcare and more
15:20 - 15:50


Innovate with AWS & SER for SAP
Marcel Törpe, AWS & Gil Loureiro, SER

Main Stage - Ballroom
- Why industry leaders choose SAP on AWS
- Learn how Doxis can elevate your content automation for SAP in the AWS cloud

From theory to practice: Würth's path to an AI-supported inbound process
Wolfgang Müller, Würth IT

Tree Room
- Experiences from the AI Exploration Package and where the journey has taken us so far
- Combination of “classic” and generative AI in the inbound process
- How did Würth achieve an AI-based level of automation that is 80% within 1-2 days for a new document type?


Step-by-step implementation of ECM within the Austrian Waterway Authority
Sabine Gansterer & Marketa Fleischacker, viadonau – Österreichische Wasserstraßengesellschaft mbH

Green Room
- Learn about the use cases Via Donau plans and implements with Doxis
- Discover the key factors behind Via Donau’s choice of SER and Doxis
- See how Via Donau benefits from using Doxis
15:55 - 16:25
Doxis AI exploration package — A case study
Simon Schmitz, akf bank & Rainer Kappus, DMS Consulting

Main Stage - Ballroom
- Discover the results of akf bank's test drive of Doxis' AI exploration package
- Learn about the evaluated use cases, encountered obstacles, and achieved results
- Hear real-life experiences of retrofitting Doxis scenarios with AI to boost accuracy and cut processing times




Doxis meets MOXIS – eSignature introduction with Solidaris example

Tree Room
- Find out if qualified e-signatures work without a signature card
- Discover the advantages of a European solution over DocuSign
- See how customer-integrated signatures optimize audit reports


Output management at an exceptional level
Dieter Schmidt & Markus Kruisz
Green Room
- Discover seamlessly integrated template and output management for the Doxis platform
- Get an overview of Invaris’ solution with unified, modular templates
- Learn how to digitize the full document lifecycle, from draft to signed contract, paper-free
16:25 - 16:50
Networking & coffee break
16:55 - 17:25
Infusing Doxis with Klippa's AI – An exciting journey to intelligent content assistants & beyond
Yeelen Knegtering, CEO of Klippa

Main Stage - Ballroom
- Get insights into SER's unified AI strategy harnessing existing and newly added technologies and solutions
- See DocHorizon and Doxis ICA combined and working together to deliver AI-powered value cases
- Learn from Yeelen and Marc, SER Group's AI Ambassador and Evangelist
Less manual, more flow - Digital SAP P2P and O2C process thanks to AFI Invoice & AFI Confirmation
Fabian Rückels, Teamlead Sales & Susan Döhring, Product Owner, afi Solutions
Tree Room
- With over 25 years of expertise in SAP P2P and O2C, AFI Solutions – now part of the SER Group – adds significant value to the SAP core system
- Gain insights into our SAP add-on portfolio for finance, procurement, and sales departments, including key use cases.
- Discover our flagship products: AFI Invoice (invoice receipt) and AFI Confirmation (processing of inbound order confirmations).
- Learn how e-invoicing (inbound and outbound) is driving digital transformation
17:30
Think beyond — How true rethinking unleashes innovation
Felix Thönnessen, Autor, Business Mentor, Coach and Speaker
Main Stage - Ballroom

- Understand why “thinking outside the box” falls short — and what works instead
- Explore where real innovation begins — when bold ideas challenge leadership
- Recognize and break the mental limits holding you back
- Uncover how progress emerges when processes meet resistance
- Learn why disruptive ideas must feel uncomfortable — and why courage outshines method
18:00
Day 1 wrap up
18:15
Chill time & happy hour
from 19:00
Evening event at the Oosten
08:00 - 8:45
Morning run
09:30
Welcome & day 1 recap
09:45
New digital archive for Siemens
Main Stage - Ballroom

- See why Siemens chose Doxis for a large-scale cloud document archive
- Discover the challenges of migrating dozens of legacy systems
- Learn how Siemens handles 230 TB of data and 1.3 billion documents
- Take away key rules from Siemens’ successful cloud project
10:20
MyDocs @ PMI: globally integrated DMS experience with Doxis
Krzysztof Dobkowski, Philip Morris International
Main Stage - Ballroom
TBD
10:55 - 11:20
Networking & coffee break
11:25 - 11:55

Doxis in action: Hannover Re’s toolbox for smarter, faster work
André Cartschau, Hannover Re

Main Stage - Ballroom
- Learn how Hannover Re made Doxis a toolbox for daily use
- Get insights on using Doxis as a content hub integrating multiple systems
- Watch a live demo of the cutting-edge Doxis features used by Hannover Re

Doxis journey at Schneider Electric – From local to global
Dieter Voss, Schneider Electric

Tree Room
- See why Schneider Electric chose Doxis to slash SAP cloud costs
- Learn how Doxis fits into SE’s overall architecture
- Discover how SER and SE teams partnered to deliver the project
- Get an outlook on future plans, including Doxis as a DMS
Smart University - digital university with LCSI Process Factory and SER Business Studio
Gregor Lietz, LCSI

Green Room
TBD
12:00 - 12:30

Life in the Doxis Cloud
Gil Loureiro, Head of Cloud, SER

Main Stage - Ballroom
- See how you can transform the Doxis platform into a cloud-native solution
- Get insights on SER’s cloud excellence and the benefits for UX, resilience, and geo-coverage
- Learn about validated blueprints for migrating on-prem Doxis to Doxis.Cloud

eInvoicing 2025-2030: Ready for the changes sweeping Europe?
Aljoscha Kuhr

Tree Room
- Prepare for what’s next after the latest eInvoicing mandates
- Discover how to stay ahead of international and EU regulations
- See how the Doxis platform solves multiple challenges with one powerful solution

Infusing Doxis with Klippa's AI – an exciting journey to intelligent content assistants...and beyond.
Yeelen Knegtering, CEO of Klippa

Green Room
TBD
12:30 - 13:40
Lunch & networking
13:45 - 14:15
Less manual, more Flow - Digital SAP P2P and O2C process thanks to AFI Invoice & AFI Confirmation
Fabian Rückels, Teamlead Sales & Susan Döhring, Product Owner, afi Solutions
Main Stage - Ballroom
- With over 25 years of expertise in SAP P2P and O2C, AFI Solutions – now part of the SER Group – adds significant value to the SAP core system
- Gain insights into our SAP add-on portfolio for finance, procurement, and sales departments, including key use cases.
- Discover our flagship products: AFI Invoice (invoice receipt) and AFI Confirmation (processing of inbound order confirmations).
- Learn how e-invoicing (inbound and outbound) is driving digital transformation

Human Resources: employee-first experience with Doxis
Take control of HR documents and content for SuccessFactors and leverage Doxis AI to go beyond.
Max Gerrard

Tree Room
TBD


Productivity with confidence: Biometric and qualified signing in Doxis
Georg Eder, Snap Consulting & Jannik Renke, Step Over GmbH


Green Room
TBD
14:20

15:00
AI eats the world: Ways to think about GenAI and the future of Smart Content
Benedict Evans, Independent Analyst, Essayist, Publisher and Speaker on Tech Trends
Main Stage - Ballroom

15:45
Closing remarks & raffle
Tech Deep Dives
15 min presentation, 15 min discussion, 15 min break
Day 1 - May 20th
12:30
SuccessFactors integration with Doxis HR
- Seamless integration
Discover innovations in bidirectional synchronization, attachments, organization chart and delegation - Mashups for the best UX
Learn about tools for collaboration, search, document preview and smart capturing - Live demo
See Doxis HR and SuccessFactors in action
Hosted by Yucem Cagdar & Georges Kallas
13:15
Quickly connect Doxis with your CRM/ERP
- Business Studio
Learn how to use the Integration Wizard to configure a quick integration - Triggers, data, documents
See how you can set up full-fledged bidirectional integration
Hosted by Steffen Schlifski
14:00
AI Fast Starter for insurance
- Insurance AI add-on
See how AI helps to classify documents and extract data - Insurance inbound process
Learn about pre-configured distribution process for inbound mail and documents - Insurance workspace
Get a 60° view on insurance customers, policies and claims
Hosted by Björn Helmholz
14:45
AI Fast Starter for supplier/PO contexts
- Doxi, the intelligent content assistant
See how Doxi acts as an AI-powered analysis assistant for incoming emails - PO workspace
Discover a 360° information overview on purchase orders and related content
Hosted by Christian Steinhauer
15:30
Insights into SER CX
Day 2 - May 21st
11:00
Klippa's DocHorizon in action
- Overview of the possibilities
See the DocHorizon dashboard, available models, model and flow builder - Case study
Explore a common but challenging scenario: Shipping labels! - Connection to Doxis CSB
See how a bidirectional connection lets you access existing documents in Doxis and process new documents triggered by events
Hosted by Bjorn van den Akker
11:45
The robots take over: Smart Sales Order processing of tommorow
- Smart, Fast, Reliable: The New Standard in Order Processing
Efficient, error-free and even fully automated. - Powered by Intelligence: AI and RPA at Work
With state-of-the-art AI and RPA technology.
Supported by intelligent assistants. - Do More with Less: Measurable Efficiency Gains
Increase your efficiency by up to 50%.
Gain time for the essentials!
Improve your customers' customer experience.
Thomas Rundel, AFI
13:15
Behind the Scenes: Doxis Superhuman Search
- Retrieval Augmented Generation
- Superhuman Search
Discover the available features via a live demo
Hosted by Marc Kroll
14:00
Cloud Q&A
Hosted by Gil Loureiro, Head of Cloud, SER
English or German? Not a problem!
We’re excited to welcome attendees from around the world to the 2026 Summit, while still celebrating our German roots.
This year, our live interpreters will again be on hand to bridge any language gaps. Keep an eye on this page for sessions with real-time translation, marked by both the German and English flags. We’ll keep updating as more sessions are added.
