Agenda
Intelligent documents, smarter business: Your new AI-powered workplace
Embrace the future of document management with AI at the core, unlocking unprecedented Return on Information and strategic advantage.
This year's SER Summit agenda is laser-focused on helping you to:
Sharpen your competitive edge
Discover how AI-powered document management enables faster, happier and lower-cost experiences for customers and employees.
Innovate at scale
Explore how Intelligent Content Automation supports growth without compromising on efficiency and compliance.
Enhance collaboration
Understand AI’s role in fostering better teamwork and knowledge sharing across teams.
11:00
Check-in & welcome
11:45
Opening keynote: Intelligent documents, smarter business
Dr. John Bates, CEO
Main Stage - Ballroom
12:30
The Magic is Real: Intelligence Applied to Loan Management
Heather Anderson, Jennifer Lindell & Kevin McCollam
Main Stage - Ballroom
13:00
Lunch & networking
14:00
How AI is changing the world...and what the AI transformation means for the economy and society
Sascha Lobo
Main Stage - Ballroom
Peer forum - Industry focus
14:50
Transformation Journey: How to rise your Culture of Innovation
Lajos Lange, AWS
Main Stage - Ballroom
360° Digitalization and New Work Instead of Innovation Stagnation
Ishan Hegele & Thomas Nordiek, Stadt Bochum
Room A - Piano
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How the City of Bochum creates a comprehensive with Doxis:
- From digitized paper files and incoming mail to integration with specialized procedures.
- The benefits of 'paper-free' workplaces for desk sharing and mobile office, enabling modern administration.
- How stakeholder management and agile implementation strategies led to success.
Innovating Intralogistics Technologies with Doxis and SAP
Roland Gruijthuijsen, TGW Logistics
Room B - Library
- How Doxis bridges the gaps between numerous ERP variants and creates a single-source-of-truth for large site documentations, project workspaces and materials.
- Why using advanced metadata capabilities and integration options matter: making content available for humans and other services.
- A glimpse of the future: TGW's plans for rolling-out the latest Doxis UX/UI and create intelligent assistants.
Peer forum - Industry focus
15:25
Exploring Doxis AI - how Wacker uses AI-driven content automation to create Digital Twins
Christian Helmes, Wacker Chemie
Main Stage - Ballroom
- Employing state-of-the-art AI methods for content enrichment of technical facilities' digitized documents and as-built documentation in SAP/CAD systems
- Providing all necessary documentation and information at people’s fingertips
Fully Automated DevOps Pipeline for Doxis
Sophie Riegler & Christian Reimers
Room A - Piano
- How the largest German-speaking university with 90,000 students and 10,000 employees set up their development teams and processes for the Doxis platform.
- Cracking the code on agile implementation with Dev(Sec)Ops teams.
- Get comprehensive insights into our Doxis rollout and current projects, with specific examples.
Brave New Work - how Telekom MMS made Workplace 4.0 a reality using Doxis for Human Resources
Mandy Bergholz & Benjamin Sauer, Deutsche Telekom MMS GmbH
Room B - Library
- How the HR of a 2.300 people tech company got ready for time- and place-independent work
- What benefits leaders and employees get from using Doxis electronic personnel documents, records and workflows
- Which pillars the project's success was built on and what Telekom MMS has planned for the future.
16:00
Industry Networking & coffee break
Exchange ideas with colleagues from your industry who are facing the same challenges as you. Here you have the opportunity to make valuable contacts, learn from each other and share best practices.
Banking, Finance & Insurance Education & Government Manufacturing Transportation & Logistics Healthcare and more
16:45
Modern, unified Document Management System for P&C (HR)
Pawel Pawlas, Philip Morris International
Main Stage - Ballroom
ECM: The Key to Business Agility - How a 360° View of Information Drastically Improves Operational Capabilities
Christian Bley, Solution Consulting, SER
Room B - Library
17:20
Project addDocuments - multi-department Doxis solution, review and outlook
Robert Jaksch, adesso
Main Stage - Ballroom
- Why adesso selected Doxis as an ECM software for their own business and also partners with SER.
- Three years into the project - review and outlook.
- Learn details about the solutions created for Finance, HR, Shareholders, Procurement and Customers/Clients.
Digitalization of a Commodity Organization
Daniel Meier, Kolmar Group AG
Room A - Piano
- How Kolmar orchestrates Process and Content with Doxis
- Why providing an intelligent ‘glue’ across business application matters
- Learn about the implementation approach, inherent challenges and the three layers for success
How fast is fast? Jump-starting the Doxis platform with Fast Starters and Business Solutions
Achim Schmitz, Solution Consulting, SER
Room B - Library
17:50
Day 1 wrap up and evening instructions
18:00
Chill time
19:00
Happy hour @Frederick's
19:30
Dinner & Party @Frederick's
09:00
Welcome & good morning coffee
09:30
What's next in the Doxisverse - Product keynote
Douglas Cardoso, VP of Products, SER
Main Stage - Ballroom
10:15
From documents to Doximents: A blue-sky vision of AI for the Natural History Museum, London
Dr. Steen Dupont, Natural History Museum
Main Stage - Ballroom
10:45
Networking & coffee break
11:15
30 years of Trust - Comprehensive, company-wide ECM and Inbound Automation
Dirk Stentzel, AUGUST STORCK KG
Main Stage - Ballroom
- How August Storck KG and SER established a 30-years relationship for ECM - still flourishing today.
- Why Storck automated not only incoming invoices, but a great variety of business relevant documents.
- What challenges companies face with the upcoming obligatory electronic billing directive.
SER & PARTNERS - INNOVATION SESSIONS
11:50
Learn, experiment and implement - Your journey to advanced AI with Doxis
Marc Kroll, Solution Consulting, SER
Main Stage - Ballroom
The Digital Operational Resilience Act (DORA) - Keep an overview with Doxis!
msg, Partner
Room A - Piano
ICA IN PRACTICE
12:25
AI-powered Fast Starters
Marc Volquardsen, Product Manager, SER
Main Stage - Ballroom
Digital signature with the German ID: A practice-oriented example in the Doxis Contract Management ICA
SnapConsulting, Partner
Room A - Piano
12:55
Lunch & networking
ICA IN PRACTICE
13:55
E-Invoicing Law 2025: Are you ready for it? Everything companies must know!
Christian Steinhauer, Solution Consulting, SER
Main Stage - Ballroom
What's new in the Doxisverse?
Our Doxis experts are excited to take you on a tour of what's new in the Doxisverse at our demo stands.
Demo Stands
- Doxis Intelligent Content Automation platform: Revolutionize your document-centric processes
- Doxis Intelligent Purchase-to-Pay Automation
- Your connected ecosystem: Integration with SAP, Microsoft & Salesforce
- Doxis Business Studio: Faster time-to-value with no-code content apps
- Intelligent content, smarter business: Your new AI-powered workplace
14:30
15:10
Closing remarks, customer & partner awards with raffle
15:30
Networking mixer
German-English: No problem!
We are delighted to have customers all over the world and to welcome an international audience to our Summit. Our simultaneous interpreters are back in action and bridging language barriers for you!
The contributions marked with the German and English flags in the agenda will be translated simultaneously.