Agenda

Intelligent documents, smarter business: Your new AI-powered workplace

Embrace the future of document management with AI at the core, unlocking unprecedented Return on Information and strategic advantage.

This year's SER Summit agenda is laser-focused on helping you to:

Sharpen your competitive edge

Discover how AI-powered document management enables faster, happier and lower-cost experiences for customers and employees.

Innovate at scale

Explore how Intelligent Content Automation supports growth without compromising on efficiency and compliance.

Enhance collaboration

Understand AI’s role in fostering better teamwork and knowledge sharing across teams.

JUNE 11th

JUNE 12th

11:00

Check-in & welcome

11:45

Opening keynote: Intelligent documents, smarter business
Dr. John Bates, CEO

Main Stage - Ballroom

12:30

The Magic is Real: Intelligence Applied to Loan Management
Heather Anderson, Jennifer Lindell & Kevin McCollam

Main Stage - Ballroom

13:00

Lunch & networking

14:00

How AI is changing the world...and what the AI transformation means for the economy and society
Sascha Lobo

Main Stage - Ballroom

Peer forum - Industry focus

14:50

Transformation Journey: How to rise your Culture of Innovation

Lajos Lange, AWS

Main Stage - Ballroom

360° Digitalization and New Work Instead of Innovation Stagnation

Ishan Hegele & Thomas Nordiek, Stadt Bochum

Room A - Piano

How the City of Bochum creates a comprehensive with Doxis:
- From digitized paper files and incoming mail to integration with specialized procedures.
- The benefits of 'paper-free' workplaces for desk sharing and mobile office, enabling modern administration.
- How stakeholder management and agile implementation strategies led to success.

Innovating Intralogistics Technologies with Doxis and SAP
Roland Gruijthuijsen, TGW Logistics

Room B - Library

How Doxis bridges the gaps between numerous ERP variants and creates a single-source-of-truth for large site documentations, project workspaces and materials.
Why using advanced metadata capabilities and integration options matter: making content available for humans and other services.
A glimpse of the future: TGW's plans for rolling-out the latest Doxis UX/UI and create intelligent assistants.

Peer forum - Industry focus

15:25

Exploring Doxis AI - how Wacker uses AI-driven content automation to create Digital Twins
Christian Helmes, Wacker Chemie

Main Stage - Ballroom

Employing state-of-the-art AI methods for content enrichment of technical facilities' digitized documents and as-built documentation in SAP/CAD systems
Providing all necessary documentation and information at people’s fingertips

Fully Automated DevOps Pipeline for Doxis
Sophie Riegler & Christian Reimers

Room A - Piano

How the largest German-speaking university with 90,000 students and 10,000 employees set up their development teams and processes for the Doxis platform.
Cracking the code on agile implementation with Dev(Sec)Ops teams.
Get comprehensive insights into our Doxis rollout and current projects, with specific examples.

Brave New Work - how Telekom MMS made Workplace 4.0 a reality using Doxis for Human Resources
Mandy Bergholz & Benjamin Sauer, Deutsche Telekom MMS GmbH

Room B - Library

How the HR of a 2.300 people tech company got ready for time- and place-independent work
What benefits leaders and employees get from using Doxis electronic personnel documents, records and workflows
Which pillars the project's success was built on and what Telekom MMS has planned for the future.

16:00

Industry Networking & coffee break

Exchange ideas with colleagues from your industry who are facing the same challenges as you. Here you have the opportunity to make valuable contacts, learn from each other and share best practices.

Banking, Finance & Insurance Education & Government Manufacturing Transportation & Logistics Healthcare and more

16:45

Modern, unified Document Management System for P&C (HR)
Pawel Pawlas, Philip Morris International

Main Stage - Ballroom

Next Gen Content Automation with SAP

Jacques Hoon and Philippe Gackstätter, SER

Room A - Piano

ECM: The Key to Business Agility - How a 360° View of Information Drastically Improves Operational Capabilities

Christian Bley, Solution Consulting, SER

Room B - Library

17:20

Project addDocuments - multi-department Doxis solution, review and outlook

Robert Jaksch, adesso

Main Stage - Ballroom

Why adesso selected Doxis as an ECM software for their own business and also partners with SER.
Three years into the project - review and outlook.
Learn details about the solutions created for Finance, HR, Shareholders, Procurement and Customers/Clients.

Digitalization of a Commodity Organization

Daniel Meier, Kolmar Group AG

Room A - Piano

How Kolmar orchestrates Process and Content with Doxis
Why providing an intelligent ‘glue’ across business application matters
Learn about the implementation approach, inherent challenges and the three layers for success

How fast is fast? Jump-starting the Doxis platform with Fast Starters and Business Solutions

Achim Schmitz, Solution Consulting, SER

Room B - Library